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Koncert

Koncert
Formerly Connectleader Dialers

Overview

What is Koncert?

Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now…

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Recent Reviews
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Pricing

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What is Koncert?

Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.koncert.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Koncert?

Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer integrating into CRMs.

Koncert Features

Dialer Logistics Features

  • Supported: Single line dialing
  • Supported: Double line dialing
  • Supported: Triple line dialing
  • Supported: Call into server with landline
  • Supported: Call into server with VoIP "soft phone"
  • Supported: Call into server with mobile phone
  • Supported: Predictive dialer
  • Supported: Power dialer

Preview Dialer Features

  • Supported: Contact preview
  • Supported: Dialer-CRM integration
  • Supported: Dialer integration to social media
  • Supported: SI database integration
  • Supported: Call notes & tags
  • Supported: Automatic call logging

Core Dialer Features

  • Supported: Outbound dialing
  • Supported: Inbound routing
  • Supported: Custom caller ID
  • Supported: Click-to-call
  • Supported: Recorded voicemail drop
  • Supported: Dialer contact import
  • Supported: Campaign & list management

Call Follow-up and Quality Assurance Features

  • Supported: Sales emails
  • Supported: Follow-up calls
  • Supported: Appointment scheduling
  • Supported: Calendar sync
  • Supported: Dialer reporting & analytics
  • Supported: Dialer call recording
  • Supported: Dialer call monitoring
  • Supported: Dialer compliance

Additional Features

  • Supported: AI Parallel Dialer - Power Dialer for Outbound Calling Up to 10 Lines at Once.
  • Supported: AI Flow Dialer - The single line dialing platform drives live conversations and improves outbound calling productivity.
  • Supported: Remote Sales Floor - Virtual Sales Floor for a call blitz or a ride-along.
  • Supported: Automated Caller ID Health - Heat Map monitors daily usage with a scan of Caller IDs’ appearance in real mobile phones.
  • Supported: Parking Lot - Parking Lot quarantines bad numbers using workflow rules.
  • Supported: Conversation Intelligence - AI scans and detects objections, allowing managers to coach reps at scale.
  • Supported: Remote Coach - Sales coaching done at scale. Managers can surf through live calls or listen to call recordings.
  • Supported: Quick Connect - Phone tech and AI are embedded in one network, delivering ultra-low latency connects.
  • Supported: Automated Local Presence - Local Caller IDs are automatically selected based on prospect’s area code, delivering true local presence and better connect rates.
  • Supported: Analytics - Can display performance at a rep level or list level.

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Koncert Analytics

Koncert Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUSA, Canada
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(9)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Chris Hamborsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ConnectLeader (CL) Click Dialer is used primarily, perhaps exclusively, by the SDR team in my company. I don't see it being as useful in other departments or roles, but it's certainly a time-saver. The reason it's more impactful on my team is because we each make a high volume of calls every day, so the time it saves us adds up and proves to be rather substantial.

I use CL Click Dialer in my role as an SDR. It's an extremely useful tool, allowing me to make calls to different people without having to dial. It's a big time-saver and seamlessly integrates with the CRM system we use. Without a tool like CL Click Dialer, I would certainly be less efficient and therefore less successful in my role. Every SDR team or team that makes a high volume of calls on a daily basis should implement something like CL Click Dialer. Rarely have there been any problems and the overall user-experience is rather intuitive.
  • Usability - It's pretty intuitive and not overly-complicated.
  • Reliability - I've only had a couple minor issues over the 6 months I've used it and they were resolved quickly.
  • Functionality - Useful and time-saving tool that does what it says it will do.
  • UX - The interface is easy to understand, but not the most visually appealing.
It's good for folks who must make a high volume of calls on a regular basis (SDR teams). Elsewhere, it's less useful, though still time-saving.
Dialer Logistics
N/A
N/A
Preview Dialer (4)
90%
9.0
Contact preview
80%
8.0
Dialer-CRM integration
100%
10.0
Call notes & tags
90%
9.0
Automatic call logging
90%
9.0
Core Dialer (6)
46.66666666666667%
4.7
Outbound dialing
90%
9.0
Custom caller ID
90%
9.0
Click-to-call
100%
10.0
Recorded voicemail drop
N/A
N/A
Dialer contact import
N/A
N/A
Campaign & list management
N/A
N/A
Call Follow-up and Quality Assurance (3)
30%
3.0
Follow-up calls
90%
9.0
Dialer reporting & analytics
N/A
N/A
Dialer compliance
N/A
N/A
  • Increases efficiency and makes it possible to make more calls in a given time frame.
I don't have experience with any other similar tools.
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